Cancellations / Returns / Exchanges
Your satisfaction is guaranteed. If for any reason you are not satisfied with the quality of the merchandise you receive, call Customer Service at 1-800-552-4138 to expedite your exchange or return. All returns must be made within thirty (30) days of receipt of your order and the merchandise must be undamaged. Apparel items may not have been worn or laundered.
To request cancellation of back ordered items, please email us at support@impactdimensions.com or call us at 1-800-552-4138. In the email request, please provide your Order ID and the Item Number(s) to be cancelled. If, for some reason, we are unable to cancel your order, you will be notified via email within one business day.
To request cancellation of back ordered items, please email us at support@impactdimensions.com or call us at 1-800-552-4138. In the email request, please provide your Order ID and the Item Number(s) to be cancelled. If, for some reason, we are unable to cancel your order, you will be notified via email within one business day.